Frequently Asked Questions

Do you like the buzz of festivals & live events? Do you want to meet new people and like-minded folk? Are you seeking to start or continue a career in the events industry? If any of these things apply to you – join us!

Whether you’d just like to volunteer for a few shifts and get some time off to enjoy the music, or maybe you want to train up to become a paid steward or supervisor, join the Clan and become part of the magic! ✨

If you just want to volunteer, you can apply directly via the volunteer application link on the ‘Join Our Clan‘ page

If you want to work multiple jobs with us, and advance into paid roles, you can apply through Liveforce. All you need to do is fill out a profile, and then you can browse all the jobs we have available! Click here for a guide on how to fill out a Liveforce profile.

For safeguarding and legal reasons, we only recruit individuals aged 18 and over. Live events often involve long hours, late nights, and adult environments, which aren’t suitable for under-18s.

You will receive a notification via Liveforce informing you that your application has been successful.

Volunteering
Scanning Staff
Stewarding Staff
Scanning Supervisors
Stewarding Supervisors

More information on roles is available on the ‘Join Our Clan‘ page

Shift times change depending on the nature of the event. Shifts can be between 6-12 hours, and may include night shifts. You will be informed about your shift details in advance.

We provide pre-event briefing documentation, pre-shift briefings, and on-the-job training.

If you wish to upskill into paid roles in our Scanning or Stewarding teams, we offer role-specific training. We ensure that all Clan members have all the info they need to perform their role and have fun doing it!

If you are interested in becoming a supervisor/manager, we can offer subsidised training packages.

We do our best to place friends together but cannot guarantee this. Remember, joining The Clan is a great way to make new friends, and you will always be surrounded by supportive and like-minded individuals!

Unfortunately we cannot accommodate children accompanying staff or volunteers on site with The Clan.

Before or after your shift, you can take a break and chill out at the Clan Hub. Recharge your phone, have a cup of tea and chat with your fellow Clanbassadors!

Our Welfare Plate operation provides delicious, nutritious food for Clan Staff! However, remember to practice Radical Self Reliance and bring snacks, and a reusable water bottle!

Yes. We strive to provide opportunities for all, please tell us about your accessibility needs via volunteer@clan.events well in advance of the event. Be aware some events are on a greenfield site. We do our best but sometimes you will be expected to traverse rough terrain.

This works differently depending on the festival. Provided you complete your shifts, the volunteer bond will be refunded within 2 weeks of the festival finishing.

Yes.

Clan Members must provide their own accommodation. You can pitch your tent/park your camper in the staff campsite. If you wish to camp in general camping with your mates, you are more than welcome – just make sure you get some sleep before your shift! 😴

Make sure to bring a good quality tent and appropriate camping gear!

At the festival, you will be staying in a staff/volunteer campsite on the festival site. The location of the campsite will be shared alongside your approval information.

Single use, single skin tents aren’t very useful in the rain so make sure you get a decent quality one that is built to last. If you take care of it, a tent can last you for many years! More information on packing and preparation is available here

Members that invest their time with The Clan events will discover many opportunities along the Clan Path. This includes Site School, accredited training courses, experience on event sites, and familiarity with Nord Events staff and other professionals in the events industry.